About us

Our founder and Managing Director is Malcolm Hills, who has 35 years of experience in the corporate sector as the main board director of a large international organisation.

He created Think FM in response to growing demand from long-established connections in the London business community.

Think FM delivers the commercial cleaning London businesses need. Key to this are our area managers.

They will visit most sites in London on a weekly basis to ensure cleaners are trained, sites are immaculate, the cleaning contract has been fulfilled and our clients are happy.

A thorough monthly cleaning audit of your site will also be carried out, with results easily accessed on our customer portal.

All our commercial cleaners and supervisors clock in and out of your premises using our own advanced time and attendance system, so we are able to provide monthly reports for the exact hours which have been delivered.

Chris Too

Very happy with the team and their services, thank you!!

D J D

The best cleaning provider in London. Friendly yet professional service offered by representatives at levels from Managing Director to cleaning operatives; a pleasure to work with.

Ayden Mitchell

I’m delighted to give a solid five stars to our facilities management team – true professionals! The leadership team has been consistently responsive and incredibly helpful. The staff are not only reliable but delivers top-tier service. Their seamless integration into our team has made a significant impact. Overall, a stellar experience with a company that truly understands excellence in facilities management. Highly recommend!

Paola Coltra

Think FM looks after our office and store cleaning, always happy with the service, and response rate any time we have a request. A pleasure to work with them!

Katya Johnston

Think FM do such a fantastic job at our church and keep it looking impeccable. Management are always wonderful, very professional and deliver a quality service. Malcolm and Magdalena are dedicated and always reliable if any issue arises. Would highly recommend them any day.

Jack Nelson

They go above and beyond everyday. Couldn’t be happier with the service. Would highly recommend.

Denise Barren

We have been using Think FM for about 18 months now and are very happy with the service that we receive. Our offices are clean and tidy and if we ever need to make contact with a query, it is dealt with speed and efficiency. I would highly recommend them.

D A

A great cleaning company! A very high standard of cleaning with brilliant customer service. Would strongly recommend.

Brad Emerson

Very happy with the service and would highly recommend

Austin Alexandersson

Think FM were given the cleaning contract at Vista Chelsea Bridge Wharf SW11 after the previous firm provided less than desirable results. They have shown from day one commitment to improving the site cleanliness and with a dedicated contract manager to ensure all jobs are carried out at the highest level expected by our client and residents, we never had to worry about the standard of cleaning expected.
Would recommend for any size site, be it 450 units such as ours or bigger. No job is too small or too complicated for them.

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