The development also features a central public piazza, with a water feature welcoming the local community.
Site Details
15 different buildings
Spread across 15 acres
Challenges
There are many additional on-site facilities to maintain across the large site including a spa, gym, virtual golf suite, private cinema room, residents’ lounges and squash courts.
The Think FM Solution
Benefits of our solution include:
London Dock:
Spotless and hygienic environments
Friendly and approachable cleaners
Consistent, experienced, stable cleaning team on site
No disruption to tenants or building users
Health and safety compliance
For their employees:
Trustworthy, collaborative relationship
Proactive cleaning operatives
Regular cover, never without cleaners when they need them
Cleaning operatives:
Treated fairly and paid at least the London Living Wage
Closely managed and supported
Implementation
Scoped out a rigorous cleaning schedule, optimising hours and ensuring high standards
Implemented Timegate, a geofenced time and attendance system for reporting
Built strong relationships with the team
Responded quickly to any urgent requests, going above and beyond to meet needs promptly
Results
We have provided all cleaning and estate management services across the entirety of the development for over 8 years
We have put in place a large full-time team on-site, comprising Estate Operatives, Cleaning Operatives, Team Leaders and non-working Supervisors
Our in-house additional services teams look after window cleaning, floor restoration and maintenance programmes and all other specialist cleaning needs
“Lots of positive feedback from the sales manager and the head of estates. The CEO of Berkeley commented on the high levels of presentation around the estate, also noting the buildings are looking fresh despite some being nearly 10 years old. Good work all!”
Our client is an innovation-driven algorithmic trading firm, which seeks to automate all aspects of the business, with an outstanding office and great hospitality to attract and retain the best talent.
Our client is a luxury goods shop and fashion house that has traded in London for centuries. We recently started working with their team to look after both their office and retail space.
